PRIVACY POLICY
Last Updated: May 22, 2026
Exclusive HVAC Leads ("we," "us," "our"), a brand of
RenovationAds LLC, respects your privacy. This
Privacy Policy explains how we collect, use, store,
and protect your information when you visit our
website, exclusivehvacleads.com (the "Site"), or
interact with us through our chat widget, contact
forms, email, or phone.
By using our Site or submitting your information,
you agree to the practices described in this policy.
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1. INFORMATION WE COLLECT
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We collect the following types of information:
A. INFORMATION YOU PROVIDE DIRECTLY
When you interact with our chat widget, contact
form, booking calendar, or any other lead capture
tool on our Site, you may provide:
- Full name
- Business name
- Email address
- Phone number (mobile and/or business)
- Service area (city, state, zip codes)
- Information about your HVAC business (truck count,
current lead sources, revenue range)
- Any messages or questions you submit
You provide this information voluntarily when you
choose to engage with us.
B. INFORMATION COLLECTED AUTOMATICALLY
When you visit our Site, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- Device type
- General geographic location (city/state level)
This information is collected via standard web
technologies including cookies, pixel tags, and
analytics tools.
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2. HOW WE USE YOUR INFORMATION
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We use the information we collect to:
- Respond to your inquiries and provide requested
information about our services
- Schedule and confirm appointments and
consultation calls
- Send you marketing communications about our
services (with your consent)
- Send transactional messages related to your
account, bookings, or service
- Improve our Site, services, and customer
experience
- Analyze website traffic and user behavior
- Comply with legal obligations
- Protect against fraud and unauthorized access
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3. SMS AND PHONE COMMUNICATIONS (TCPA NOTICE)
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By providing your phone number through our chat
widget, contact form, or any other intake method,
you expressly consent to receive:
- Transactional text messages (booking
confirmations, appointment reminders, replies to
your inquiries)
- Marketing text messages about our services,
promotions, and updates
- Phone calls from Exclusive HVAC Leads or our
authorized representatives
Message frequency varies based on your interaction
with us. Message and data rates may apply.
You may opt out of marketing SMS at any time by
replying STOP to any text message you receive from
us. For help, reply HELP. Opting out of marketing
messages does not affect transactional messages
related to active bookings or services.
To opt out of phone calls, simply tell us during
any call, or email us at [email protected].
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4. MOBILE INFORMATION AND SMS DATA HANDLING
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No mobile information will be shared with third
parties or affiliates for marketing or promotional
purposes. Information sharing to subcontractors in
support services, such as customer service, is
permitted. All other use case categories exclude
text messaging originator opt-in data and consent;
this information will not be shared with any third
parties.
Text messaging originator opt-in data and consent
will not be shared with any third parties, except
for aggregators and providers of the text message
services who are required to handle this
information solely for the purpose of delivering
our messages.
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5. COOKIES AND TRACKING TECHNOLOGIES
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Our Site uses cookies and similar tracking
technologies to:
- Remember your preferences
- Analyze site usage and performance
- Deliver relevant advertisements
- Enable certain Site functionality
You can control cookies through your browser
settings. Disabling cookies may impact your
experience on our Site.
We use the following third-party services that may
set cookies on our Site:
- Google Analytics
- Meta Pixel (Facebook/Instagram)
- GoHighLevel
- Other advertising and analytics partners
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6. HOW WE HANDLE YOUR INFORMATION
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We do not sell your personal information.
We use third-party service providers to help us
operate our business, including:
- GoHighLevel (CRM and marketing automation)
- Email service providers
- Payment processors
- Calendar and booking platforms
- Analytics providers
These providers are contractually obligated to
protect your information and use it only for the
specific purposes we have authorized.
We may also disclose information when required by
law, subpoena, court order, or government request,
or to protect against fraud or unauthorized access.
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7. DATA SECURITY
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We implement reasonable administrative, technical,
and physical safeguards to protect your
information. This includes:
- Encrypted data transmission (HTTPS)
- Secure cloud storage with reputable providers
- Limited employee access on a need-to-know basis
- Regular security reviews
However, no method of transmission or storage is
100% secure. While we strive to protect your
information, we cannot guarantee absolute security.
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8. DATA RETENTION
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We retain your information for as long as
necessary to provide our services, comply with
legal obligations, resolve disputes, and enforce
our agreements.
You may request deletion of your information at
any time by contacting us at the information in
Section 11.
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9. YOUR RIGHTS AND CHOICES
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Depending on where you live, you may have the
following rights:
- ACCESS — Request a copy of the information we
hold about you
- CORRECTION — Request that we correct inaccurate
information
- DELETION — Request that we delete your
information
- OPT-OUT — Unsubscribe from marketing
communications at any time
- PORTABILITY — Request your information in a
portable format
CALIFORNIA RESIDENTS: Under the California
Consumer Privacy Act (CCPA) and California Privacy
Rights Act (CPRA), you have additional rights
including the right to know what personal
information is collected. We do not sell personal
information.
To exercise any of these rights, contact us at the
information in Section 11.
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10. CHILDREN'S PRIVACY
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Our Site and services are intended for business
owners and adults aged 18 and over. We do not
knowingly collect information from anyone under
18. If you believe we have collected information
from a minor, contact us and we will delete it
promptly.
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11. CONTACT US
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If you have questions about this Privacy Policy or
wish to exercise your rights, contact us at:
Exclusive HVAC Leads
A brand of RenovationAds LLC
11065 Wood Avenue
Hamilton County, Ohio
United States
Email: [email protected]
Phone: +1 (513) 905-4636
Website: exclusivehvacleads.com
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12. CHANGES TO THIS PRIVACY POLICY
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We may update this Privacy Policy from time to
time. When we do, we will revise the "Last
Updated" date at the top of this page. We
encourage you to review this policy periodically.
For material changes, we will notify you through
our Site or by email (if we have your email on
file).
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By using exclusivehvacleads.com or submitting your
information through our chat widget, contact
forms, or any other means, you acknowledge that
you have read and understood this Privacy Policy.
ExclusiveHVACLeads © 2026. All Rights Reserved