PRIVACY POLICY

Last Updated: May 22, 2026

Exclusive HVAC Leads ("we," "us," "our"), a brand of

RenovationAds LLC, respects your privacy. This

Privacy Policy explains how we collect, use, store,

and protect your information when you visit our

website, exclusivehvacleads.com (the "Site"), or

interact with us through our chat widget, contact

forms, email, or phone.

By using our Site or submitting your information,

you agree to the practices described in this policy.

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1. INFORMATION WE COLLECT

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We collect the following types of information:

A. INFORMATION YOU PROVIDE DIRECTLY

When you interact with our chat widget, contact

form, booking calendar, or any other lead capture

tool on our Site, you may provide:

- Full name

- Business name

- Email address

- Phone number (mobile and/or business)

- Service area (city, state, zip codes)

- Information about your HVAC business (truck count,

current lead sources, revenue range)

- Any messages or questions you submit

You provide this information voluntarily when you

choose to engage with us.

B. INFORMATION COLLECTED AUTOMATICALLY

When you visit our Site, we automatically collect:

- IP address

- Browser type and version

- Operating system

- Pages visited and time spent on each page

- Referring URL

- Device type

- General geographic location (city/state level)

This information is collected via standard web

technologies including cookies, pixel tags, and

analytics tools.

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2. HOW WE USE YOUR INFORMATION

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We use the information we collect to:

- Respond to your inquiries and provide requested

information about our services

- Schedule and confirm appointments and

consultation calls

- Send you marketing communications about our

services (with your consent)

- Send transactional messages related to your

account, bookings, or service

- Improve our Site, services, and customer

experience

- Analyze website traffic and user behavior

- Comply with legal obligations

- Protect against fraud and unauthorized access

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3. SMS AND PHONE COMMUNICATIONS (TCPA NOTICE)

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By providing your phone number through our chat

widget, contact form, or any other intake method,

you expressly consent to receive:

- Transactional text messages (booking

confirmations, appointment reminders, replies to

your inquiries)

- Marketing text messages about our services,

promotions, and updates

- Phone calls from Exclusive HVAC Leads or our

authorized representatives

Message frequency varies based on your interaction

with us. Message and data rates may apply.

You may opt out of marketing SMS at any time by

replying STOP to any text message you receive from

us. For help, reply HELP. Opting out of marketing

messages does not affect transactional messages

related to active bookings or services.

To opt out of phone calls, simply tell us during

any call, or email us at [email protected].

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4. MOBILE INFORMATION AND SMS DATA HANDLING

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No mobile information will be shared with third

parties or affiliates for marketing or promotional

purposes. Information sharing to subcontractors in

support services, such as customer service, is

permitted. All other use case categories exclude

text messaging originator opt-in data and consent;

this information will not be shared with any third

parties.

Text messaging originator opt-in data and consent

will not be shared with any third parties, except

for aggregators and providers of the text message

services who are required to handle this

information solely for the purpose of delivering

our messages.

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5. COOKIES AND TRACKING TECHNOLOGIES

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Our Site uses cookies and similar tracking

technologies to:

- Remember your preferences

- Analyze site usage and performance

- Deliver relevant advertisements

- Enable certain Site functionality

You can control cookies through your browser

settings. Disabling cookies may impact your

experience on our Site.

We use the following third-party services that may

set cookies on our Site:

- Google Analytics

- Meta Pixel (Facebook/Instagram)

- GoHighLevel

- Other advertising and analytics partners

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6. HOW WE HANDLE YOUR INFORMATION

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We do not sell your personal information.

We use third-party service providers to help us

operate our business, including:

- GoHighLevel (CRM and marketing automation)

- Email service providers

- Payment processors

- Calendar and booking platforms

- Analytics providers

These providers are contractually obligated to

protect your information and use it only for the

specific purposes we have authorized.

We may also disclose information when required by

law, subpoena, court order, or government request,

or to protect against fraud or unauthorized access.

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7. DATA SECURITY

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We implement reasonable administrative, technical,

and physical safeguards to protect your

information. This includes:

- Encrypted data transmission (HTTPS)

- Secure cloud storage with reputable providers

- Limited employee access on a need-to-know basis

- Regular security reviews

However, no method of transmission or storage is

100% secure. While we strive to protect your

information, we cannot guarantee absolute security.

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8. DATA RETENTION

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We retain your information for as long as

necessary to provide our services, comply with

legal obligations, resolve disputes, and enforce

our agreements.

You may request deletion of your information at

any time by contacting us at the information in

Section 11.

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9. YOUR RIGHTS AND CHOICES

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Depending on where you live, you may have the

following rights:

- ACCESS — Request a copy of the information we

hold about you

- CORRECTION — Request that we correct inaccurate

information

- DELETION — Request that we delete your

information

- OPT-OUT — Unsubscribe from marketing

communications at any time

- PORTABILITY — Request your information in a

portable format

CALIFORNIA RESIDENTS: Under the California

Consumer Privacy Act (CCPA) and California Privacy

Rights Act (CPRA), you have additional rights

including the right to know what personal

information is collected. We do not sell personal

information.

To exercise any of these rights, contact us at the

information in Section 11.

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10. CHILDREN'S PRIVACY

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Our Site and services are intended for business

owners and adults aged 18 and over. We do not

knowingly collect information from anyone under

18. If you believe we have collected information

from a minor, contact us and we will delete it

promptly.

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11. CONTACT US

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If you have questions about this Privacy Policy or

wish to exercise your rights, contact us at:

Exclusive HVAC Leads

A brand of RenovationAds LLC

11065 Wood Avenue

Hamilton County, Ohio

United States

Email: [email protected]

Phone: +1 (513) 905-4636

Website: exclusivehvacleads.com

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12. CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy from time to

time. When we do, we will revise the "Last

Updated" date at the top of this page. We

encourage you to review this policy periodically.

For material changes, we will notify you through

our Site or by email (if we have your email on

file).

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By using exclusivehvacleads.com or submitting your

information through our chat widget, contact

forms, or any other means, you acknowledge that

you have read and understood this Privacy Policy.

ExclusiveHVACLeads © 2026. All Rights Reserved